How BasicExo Handles Your Data
BasicExo is built for transparent data handling across collection assets, storage records, dashboard analytics, and support interactions. This policy explains what we process and why.
Last updated: March 2026
1. Data We Process
BasicExo may process account email, collectible entries, cost details, status fields, purchase dates, storage/display mappings, activity logs, and support messages. Limited technical diagnostics are processed for stability and abuse prevention.
- Account data: email address, login metadata, and app preferences.
- Collection data: asset attributes, pricing history, status labels, and location mapping.
- Operational data: dashboard metrics, trend-series records, and activity timeline events.
- Support data: contact requests, optional attachments, and response history.
- Technical data: app version, crash events, and device-level performance indicators.
2. Why We Process Data
Processing supports core BasicExo functions including asset organization, space-capacity management, trend analysis, CSV import/export validation, security monitoring, and support response handling.
Where required by law, legal bases may include contractual necessity, legitimate interests, consent, or legal compliance.
3. Market Pulse and External Signals
The Market Pulse section references a public endpoint for contextual signal only. It is not personalized financial advice and is not intended as a guaranteed indicator.
Data-source notes and disclaimer details are available in the in-app Settings section for transparency.
4. Data Storage and Protection
We apply layered safeguards including encrypted transport, role-based access controls, and operational review procedures to reduce unauthorized access risks.
- Network transmission uses modern encrypted channels.
- Access to operational tools is restricted by role and business need.
- Administrative actions are monitored through internal controls.
5. Data Sharing and Processors
We do not sell personal information. Limited data may be shared with service providers supporting hosting, communications, analytics, and security operations under contractual obligations.
We may disclose specific information when required by law, regulation, or valid legal process.
6. International Data Handling
Depending on infrastructure setup, information may be processed in multiple regions. We apply contractual and operational safeguards for cross-border data handling.
7. User Rights
Subject to applicable law, users may request access, correction, export, restriction, objection, or deletion of eligible personal data.
- Access and portability requests.
- Correction or update requests.
- Deletion or retention-limitation requests.
- Consent withdrawal for optional processing.
8. Data Retention
We retain data only as long as needed for service delivery, legal obligations, dispute handling, and security review. Retention windows vary by data category and purpose.
9. Children and Sensitive Information
BasicExo is not directed to children under the applicable age threshold in your jurisdiction. If you believe a child submitted personal information, contact us for review and deletion workflow.
Do not send sensitive personal information through open support channels unless explicitly requested through a secure process.
10. Policy Updates and Contact
We may update this policy for product, security, or legal changes. Material updates will be reflected with a revised effective date.
Privacy requests: [email protected]
Support: [email protected]
Legal: [email protected]